Front Office Executive - Business Hotel


Mumbai Salary: 144000 - 216000 P.A.


Job Description:   

Hiring Front Office Executive

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined and responsible for handling front office reception and administration duties.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus.

Industry : Hotel / Hospitality

Language: English and Hindi - Fluent

Experience: Min 1 year


Location: Mumbai

Experience: 1-5 years'

Salary: 144000 - 216000 P.A.

Qualification: Any

Keyskills:   Front Office, Reception, Guest Handling, Calls Handling

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