International Client Relations Executive
Goregaon, Mumbai | 4200000 - 6000000 P.A.
2+ years
Job Description: Job Overview
The International Client Service Executive will be responsible for managing and nurturing relationships with global clients, ensuring top-quality service delivery, and maintaining service-level agreements (SLAs).
Job Description:
Handling client through Email/call.
Act as POC to client account management
Maintain SLA according to client needs and objectives
Building new business relationships internationally.
Develop a trusted advisor relationship within key account clients.
Upselling and cross-selling products or services.
Coordinate internally with cross-functional teams to ensure seamless
service delivery.
Qualifications and Skills:
Any Graduate
Good Written and Verbal English
Proficiency in MS Office tools and CRM software
Experience Required: Min 2 years
Working Days: 5 Days (Any 2 rotational week-off)
Shift Timings: Rotational Timings
Qualification: Any Graduate
Keyskills: international voice process,customer relation
Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.
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