Customer Service Executive
Malad, Mumbai | 300000 - 360000 P.A.
0.6+ years
Job Description: Job Description • Responsible for managing accounts, ensuring clients are satisfied. • Manage a portfolio of accounts to achieve long-term success. • Develop positive relationships with clients and handle customers' needs. • Act as the point of contact and handle customers’ individual needs. • Generate new business using existing and potential customer networks. • Resolve customer queries and handle their requirements in a timely manner. • Supervise account representatives to ensure sales increase. • Coordination with client and internal department on call or by mail and resolve queries. • Report on the status of accounts and transactions. • Follow up with the client regarding payment. Requirements • Proven work experience as a Customer Relation Executive • Excellent communication and negotiation skills.
Qualification: HSC and above
Keyskills: cusotmer service, international process
Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.
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