Santacruz, Mumbai |   300000 - 360000 P.A.

2+ years

Job Description:   

Responsibility
•    Build & maintain relationships with clients.
•    Responsible for leading the Post Sales CRM Operations, payments and collections
•    Experience in real estate industry
•    Proven work experience as a CRM
•    Strong communication skills along with a customer-oriented attitude
•    Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.
•    Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process
•    Managing post booking customer services till delivery /possession stage.
•    Collection of payment dues, against demands generated with construction progress
•    Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document

Key skills
•    Excellent communication and interpersonal skills
•    Leadership and team management abilities.
•    Problem-solving and conflict resolution skills.
•    Proficiency in using CRM software and Microsoft office suite
•    A proactive and customer-centric approach to work
•    Knowledge of ERP Highrise

Qualification: Any Graduate

Keyskills:   CRM, Real Estate, Post Sales CRM Operations, Payments, Collections

Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.