Customer Service

Malad, Mumbai |   400000 - 600000 P.A.

5+ years

Job Description:   

Role Description

As a Client Service Manager for the US shift, this is a full-time on-site role responsible for ensuring exceptional customer service and satisfaction of clients. The Client Service Manager will manage client accounts, coordinate with internal teams, and ensure timely delivery of services.


Strong analytical skills and attention to detail

Excellent communication and customer service skills

Ability to prioritize and manage multiple tasks simultaneously

Experience in client services and customer satisfaction is a must

Bachelor’s degree in Business Administration or related field

Proficient in Microsoft Office Suite and CRM software

Experience working Contact Center or International Process with international clients is a plus

Qualification: Any Graduate

Keyskills:   Contact Center, International Process, international clients, clients accounts, escalations

Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.

Still interested? Submit your CV (in a Microsoft Word format) today!


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