Malad, Mumbai | 360000 - 600000 P.A.
Job Description: Roles & Responsibilities
· German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
· Translate mails form German to English and English to German.
· Manage a portfolio of accounts to achieve long-term success.
· Develop positive relationships with clients and handling customers' needs.
· Act as the point of contact and handle customers’ individual needs.
· Generate new business using existing and potential customer networks.
· Resolve customer queries and handle their requirements in a timely manner.
· Supervise account representatives to ensure sales increase.
· Coordination with client and internal department on call or or by mail and resolve queries.
· Report on the status of accounts and transactions.
· Follow up with client regarding payment.
· German B2 level mandatory.
· Proven work experience as a German Language Expert
· Excellent communication and negotiation skills.
· An ability to deliver projects and answer inquiries on time.
· Business acumen with a problem-solving attitude.
· Understanding of MS Office and CRM software
· Exceptional customer service skills.
· Strong work ethic.
Roles & Responsibilities
Qualification: Any Graduate + German Language Certification (B2)
Keyskills: german language, german translator
Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.
Still interested? Submit your CV (in a Microsoft Word format) today!
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