Mumbai |   300000 - 420000 P.A.

1 years

Job Description:   

• Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.

• Manage a portfolio of accounts to achieve long-term success.

• Develop positive relationships with clients and handle customers' needs.

• Act as the point of contact and handle customers’ individual needs.

• Generate new business using existing and potential customer networks.

• Resolve customer queries and handle their requirements in a timely manner.

• Supervise account representatives to ensure sales increase.

• Coordination with client and internal department on call or by mail and resolve queries.

• Report on the status of accounts and transactions.

• Follow up with the client regarding payment.

Requirements

• Proven work experience as a Customer Relation Executive or Sales account executive.
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Understanding of MS Office and CRM software
• Exceptional customer service skills.
• Strong work ethic.
• Good sales skills.
• Any degree in Business Administration, Marketing or relevant field.

Qualification: Any Graduate

Keyskills:   international customer service, international sales

Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.