After Sales Advisor


Andheri, Mumbai |   180000 - 260000 P.A.

1-2 years


Job Description:   

This job requires candidate with past experience in on call Customer handling.

Responsibilities and Duties

Getting the post-sale feedback from customer/clients.
Customer escalation handling.
Communication with customers for Service advising, delivery of product, offers on the product and their feedback.
Documentation of post-sale activities.
Co-ordinating with the sales team.
Pitching after sales products like insurance, finance, etc.

Skills:

Excellent grasp of English & Hindi Language: Written & Spoken
MS Excel ,Word and emailing working knowledge
Customer Focused
CRM Experience and any Additional Language Knowledge will be an added advantage
Experience 1-2 years

Experience: minimum 1 year in Voice Process and CRM(Customer Relations)

Industry Experience: Preferred from Automobile Industry

Work Industry: Automobile


Qualification: Any Graduate

Keyskills:   Customer Relation, CRM, Customer Handling, escalation handling

Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.


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